V87 FAQ – All Your Answers Are Here

No. Each individual is only permitted to hold one active account. Creating multiple accounts is a violation of the v87 Terms and Conditions and may result in all associated accounts and balances being frozen. If you have forgotten your old account details, contact our support team via live chat for recovery assistance.

Not at all. Registering a v87 account is completely free with no hidden fees whatsoever. You only need to make a deposit if you wish to play with real money.

The minimum age to register and play at v87 is 18 years old. This is not just a formality – v87 is fully committed to protecting underage players. Any account found to be registered by someone below that age will be closed and the balance refunded.

If you can still log in: go to Account Settings → Security → Change Password. Enter your current password and create a stronger new one. If you have forgotten your password: use the "Forgot password?" option on the Login and follow the instructions sent to your email or phone number.

v87 supports a wide range of popular payment methods in Indonesia:

• Local Bank Transfer: BCA, BNI, BRI, Mandiri, CIMB Niaga, Permata, and more.
• Digital Wallets: GoPay, OVO, DANA, LinkAja, ShopeePay.
• Virtual Account (VA) from leading banks.
• Mobile credit (Telkomsel & XL) for deposits at selected amounts.

All methods are available on the Cashier page once you are logged in to your account.

For digital wallet and Virtual Account methods, funds typically arrive within 1–3 minutes after payment is confirmed. Manual bank transfers take slightly longer, generally 5–15 minutes depending on the bank's network conditions. If funds have not arrived after 30 minutes, contact v87 support via live chat with your proof of transfer.

Withdrawals to bank accounts or digital wallets are processed on average within 5 minutes after the withdrawal request is approved. First-time withdrawals require a KYC (identity verification) process, which is typically completed within 1–2 business hours and is only performed once for the lifetime of the account. There are no withdrawal fees on v87's end.

Yes, a minimum withdrawal limit applies depending on the chosen payment method. Details on the minimum and maximum limits for each method are available on the Cashier page when you submit a withdrawal. In general, the minimum withdrawal limit is designed to be accessible for all types of members.

Yes, for security reasons and compliance with financial regulations, the bank account or digital wallet name used for withdrawals must match must match the name registered on your v87 account. Withdrawals to accounts under a different name cannot be processed.

The new member bonus is credited automatically after your first deposit is successfully processed – no promo code or manual claim needed. The bonus value and turnover requirements can be found in full on the Promotions. Make sure you read the applicable terms before making your first deposit.

Turnover is the total wagering amount required before a bonus can be withdrawn as real money. For example, if you receive a bonus of Rp 100,000 with a 5x turnover requirement, you need to place bets totaling at least Rp 500,000 (both winning and losing bets count). Turnover progress can be monitored in real time from the Promotions menu within your account.

Absolutely. v87 offers a range of recurring promotions for active members – including weekly cashback bonuses, deposit reload bonuses, and a loyalty program that rewards you based on your total playing activity. All active promotions are always updated on the Promotions.

v87 offers over 500 game options, including:

• Live Casino: Baccarat, Roulette, Blackjack, Sic Bo, Dragon Tiger with live dealers.
• Fish Shooting: a variety of game types featuring progressive jackpots.
• Bingo: community rooms with shared jackpots.
• Sports Betting: football, basketball, tennis, badminton, esports, and hundreds of other matches.

Explore all options on the Game Lobby.

Yes. All RNG (Random Number Generator)-based games at v87 use independently audited systems to ensure randomness and fairness of outcomes. Every spin, card draw, or other result is entirely random and cannot be manipulated by the platform or the player.

Yes, and the experience is seamless. All games on v87 – including Fish Shooting Games with full graphics – are optimized for mobile browsers. Simply open v87.plus in your preferred mobile browser (Chrome, Safari, etc.), log in to your account, and choose a game to play with no download required.

Member data security is v87's top priority. All personal data is protected by 256-bit SSL encryption to banking standards, stored on secured servers, and never sold or shared with third parties without explicit consent. Full details are available in the Privacy Policy ours.

Log in to your account → open Account Settings → select the Security menu → enable the Two-Factor Authentication option. Choose your verification method (SMS to phone or email) and follow the confirmation steps. Once active, every new login will require an additional OTP code sent to your device.

Step one: change your password immediately from Account Settings. Step two: enable 2FA if not already active. Step three: review your login history under Account Settings → Session Activity to see which devices have accessed your account. Step four: contact v87 support via live chat to report the incident and request further investigation.

Try the following steps in order:

• Refresh the page (Ctrl+R or pull down on mobile).
• Clear your browser cache and cookies, then try again.
• Make sure your internet connection is stable – try switching from WiFi to mobile data or vice versa.
• Try using a different browser (Chrome, Firefox, Edge).
• If the issue persists, contact v87 live chat support and provide the game name and device you are using.

The v87 platform is fully accessible via browser – no separate app download required. Simply open v87.plus in the browser on your phone, tablet, or computer, and all features are available in full. This also means you are always on the latest version without any manual updates.

The v87 support team is available 24 hours a day, 7 days a week via the Live Chat feature located at the bottom-right corner of the page after you log in. Average response time is under 3 minutes. For questions that don't require a login, you can also send a message via the support email listed on the About Us.